Privacy Policy
This Privacy Policy explains how LawHand handles information when firms, legal professionals, and authorized users access the service.
Last updated:
Scope and roles
This policy covers the LawHand website and service. A subscribing organization generally controls the matter, client, and workspace information its users submit; users should also review their organization’s own privacy notices and instructions.
Information we handle
We may handle account and contact details, authentication and device information, service usage and support communications, billing records, and documents or other workspace content submitted by authorized users or connected services.
How information is used
Information is used to provide, secure, maintain, troubleshoot, and improve the service; administer accounts and subscriptions; respond to requests; meet legal obligations; and prevent misuse. Workspace content is used to perform the features requested by authorized users.
AI features and connected services
When an organization enables an AI provider or third-party integration, relevant information may be sent to that provider to complete the requested task. Provider handling, retention, and training terms depend on the provider, agreement, and tenant configuration selected by the organization.
Retention and security
Retention depends on the type of information, tenant settings, contractual requirements, and legal obligations. LawHand uses administrative, technical, and organizational safeguards, including tenant isolation, but no system can guarantee absolute security.
Choices and privacy requests
Users may update certain account information through the service. Requests concerning workspace content should usually be directed to the subscribing organization. Other access, correction, deletion, or objection rights may apply based on location and can be submitted using the contact information below.
Changes and contact
We may update this policy as the service or applicable requirements change and will post the revised date here. Questions or privacy requests may be sent to [email protected].